This Privacy Policy describes how Lakewood media Limited (doing business as “HauteLab”) (“Company,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you use Lakewood media Limited (the “Service”).
Not Directed at Children: Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Contact Information: If you have questions about this Privacy Policy, contact us at hello@hautelab.agency..
1. INFORMATION WE COLLECT
We collect the following types of personal information:
• Contact Information: Name, email address, phone number, mailing address • Device Information: IP address, browser type, device identifiers, operating system • Location Information: GPS coordinates, IP-based location data
How We Collect Information: – Directly from you when you provide it – Automatically through cookies and similar technologies
2. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
• Operate and maintain our Service • Send important service updates and notifications • Send marketing communications and newsletters (with your consent) • Analyze usage patterns and improve our Service • Comply with legal obligations and ensure safety and security
3. HOW WE SHARE YOUR INFORMATION
We share your information only with trusted service providers who help us operate our Service under strict confidentiality agreements.
Service Providers: We share information with trusted service providers who help us operate our Service: We share data with essential service providers who assist in operating our services.
Analytics and Advertising:
We Do Not Sell Your Data: We do not sell, rent, or otherwise monetize your personal information.
Legal Requirements: We may disclose your information when required by law, court order, or to protect our rights and safety.
4. COOKIES AND TRACKING
Essential Cookies: We use cookies that are necessary for our Service to function properly, such as keeping you logged in and remembering your preferences.
Do Not Track: We respect Do Not Track browser settings for non-essential tracking.
5. YOUR PRIVACY RIGHTS
• Right to Know: Information about data collection and use California Residents: You have the right to: • Know what personal information we collect and how it’s used • Delete your personal information • Opt-out of the sale/sharing of personal information • Correct inaccurate personal information • Non-discrimination for exercising your rights EU/UK Residents: You have the right to: • Access your personal data • Rectify inaccurate data • Erase your data (“right to be forgotten”) • Restrict processing • Data portability • Object to processing • Withdraw consent at any time • Canadian Residents: Right to access and correct your personal information under PIPEDA
How to Exercise Your Rights: To exercise your privacy rights, contact us at hello@hautelab.agency. We will respond to your request within 30 days.
6. DATA RETENTION AND SECURITY
Data Retention: We retain your personal information for as long as your account is active or as needed to provide our Service. After account deletion, we delete your data within 30 days except where retention is required by law.
Security Measures:
Children’s Data Protection: If we discover we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.
7. INTERNATIONAL DATA TRANSFERS
Data Location: Your personal information is stored and processed in united kingdom and is not transferred internationally.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will post the updated policy on our website and update the “Last Updated” date. Your continued use of our Service after changes constitutes acceptance.
9. CONTACT INFORMATION
Email: hello@hautelab.agency Address: 128 City Road
Effective Date: 2 March 2026